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James Miller is a creative and innovative business leader who propelled a small, nearly bankrupt office products company into a multi-million dollar corporation. Under his leadership, Miller Business Systems established a worldwide reputation for unparalleled excellence and legendary service and was named one of the top 101 service companies in America. Jim Miller is also the author of the popular book, The Corporate Coach, a highly successful volume on how to build a winning team and deliver legendary customer service. His newest book, Best Boss, Worst Boss, contrasts the best and worst characteristics of managers and offers suggestions on how to deal with these personalities.
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