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Named one of six of Inc. magazine's "Management Dream Teams for the 90's," retired general Bill Creech is one of the leading experts on leadership and total quality management. A former four-star general, Creech used his TQM principles in making over the Air Force in time for its stunning success in the Gulf War. He went on to write The Five Pillars of TQM, a lively, timely, results-oriented bible on TQM for those seeking a reliable route to business success in today's fast-moving global economy. Tailoring each speech to the specific needs of the audience, Creech focuses on the best ways to manage change and achieve organizational greatness.
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